Privacy Policy

At GS Premier, we are committed to protecting the privacy, security, and confidentiality of our clients, passengers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, utilize our booking platform, or engage our luxury chauffeur and transportation services.

 

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. This includes:

  • Personal Identifiers: Name, email address, phone number, billing address, pickup/drop-off addresses, and flight details (such as flight numbers for real-time tracking).

  • Payment Data: Credit/debit card information, billing details, and deposit records processed securely via third-party PCI-compliant payment gateways.

  • Corporate & Event Information: Company name, employee details, event schedules, and special travel requests.

  • Technical & Usage Data: IP address, browser type, device information, cookies, and browsing behavior on our website.

 

2. How We Use Your Information

We use the collected information solely to provide, manage, and optimize our luxury transportation services. Specifically, we use your data to:

  • Process reservations, process deposits, and manage billing for individual and corporate accounts.

  • Coordinate real-time flight tracking, airport curbside pickups, and chauffeur dispatches.

  • Send booking confirmations, trip updates, receipts, and customer service communications.

  • Maintain compliance with California Public Utilities Commission (CPUC) regulations and Charter-Party Carrier (TCP) requirements.

  • Comply with pricing transparency standards (California SB 478) by generating accurate, all-inclusive fare quotes without hidden mandatory fees.

 

3. SMS and Mobile Messaging Privacy

If you opt-in to receive mobile updates or SMS alerts regarding your chauffeur’s status, flight updates, or booking details:

  • Mobile contact information (phone numbers) collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

  • All text messaging opt-ins and consent data are kept strictly confidential.

 

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share information with trusted third parties under the following limited circumstances:

  • Service Providers: Third-party vendors who assist in operating our website, processing credit card transactions, or managing our booking software, provided they adhere to strict confidentiality obligations.

  • Legal and Regulatory Compliance: When required by law, court order, or regulatory bodies (such as the CPUC under TCP licensing mandates), or to protect the rights, property, and safety of GS Premier, our clients, or others.

  • Corporate Account Administrators: If your travel is booked through a corporate account, trip itineraries and billing details may be shared with your company’s designated account administrator.

 

5. Non-Disclosure & Confidentiality

We recognize that our executive, high-profile, and wedding clientele require maximum privacy. All GS Premier chauffeurs and staff operate under strict confidentiality agreements. Confidential conversations, itinerary details, and passenger identities remain entirely private.

 

6. Cookies and Tracking Technologies

Our website uses cookies and analytical tools to enhance site navigation, analyze traffic, and support advertising campaigns (including Google Ads and social media advertising platforms). You can adjust your browser settings to decline cookies, though some features of the booking portal may require cookies to function properly.

 

7. California Privacy Rights (CCPA/CPRA Compliance)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request the deletion of your personal data, subject to legal record-retention exceptions (e.g., tax records and TCP transportation logs).

  • Right to Correct: You may request corrections to inaccurate personal information.

  • Right to Opt-Out: GS Premier does not sell or share personal data for monetary consideration.

To exercise any of these rights, please contact us using the information provided below.

 

8. Data Security

We implement robust administrative, technical, and physical security measures—including SSL encryption and secure payment gateways—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Entity Name: GS Premier Limo Service

TCP License Number: [48992-P]

Booking Email: [booking@gs-premier.com]

Support Email: [support@gs-premier.com]

Phone: [702-909-0777]